Privacy Policy & Terms and Conditions

SMS Messaging Privacy Policy

Last Updated: 02/05/2026

Itani Dental San Francisco (“we,” “us,” “our”) is committed to protecting your privacy. This SMS Messaging Privacy Policy (“Policy”) explains how we collect, use, and protect your information in connection with our text messaging programs (the “Messaging Service”).

By using the Messaging Service, you agree to the terms of this Policy. We may update this Policy at any time without prior notice. Any changes will be effective immediately upon posting, and your continued use of the Messaging Service constitutes acceptance of those changes.

Collection of Information

Through your use of the Messaging Service, we may collect Personal Information via our third-party service provider. Personal Information may include:

• Your mobile phone number

• Any username or screen name you select

• Comments, feedback, or messages you send through the Messaging Service

• Messaging history and content of messages sent or received

We may also collect information using cookies or similar technologies to personalize your experience, such as sending reminders or relevant messages.

If you participate in contests, surveys, research studies, or contact us for support, we may collect basic contact information and any additional details you choose to provide.

Use of Information

We use Personal Information to:

• Deliver, operate, analyze, and maintain the Messaging Service

• Improve features and personalize your experience

• Enforce our Terms of Service

• Communicate with you regarding appointments, services, or updates

We may share Personal Information only when:

• We have your consent

• It is necessary to provide the Messaging Service

• We work with trusted third-party providers under confidentiality agreements

• It is required by law, legal process, or government request

• It is needed to protect our rights, safety, or property

We may also share aggregate or de-identified data for analytics or reporting purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent will never be shared with third parties.

Protection of Information

We take reasonable steps to protect your Personal Information, including requiring third-party providers to maintain appropriate security measures. However, no system is completely secure, and we cannot guarantee unauthorized access will never occur.

Messages may travel through third-party networks (such as SMS carriers) that are outside our control. Please do not share sensitive or personal information with other users through the Messaging Service.

Children’s Privacy

The Messaging Service is not intended for children under 13. We do not knowingly collect Personal Information from children under 13.

Users aged 13–17 must have parental or guardian permission. By using the Messaging Service, you confirm that you are at least 18, or at least 13 with parental consent.

Retention of Information

We retain Personal Information for as long as you participate in the Messaging Service or as required to:

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

• Protect our business and patients

Questions or Concerns

If you have questions about this Policy, please contact us at:
Email: mail@itanidental.com
Phone: 415-685-0011

SMS Terms and Conditions

Use of the Itani Dental San Francisco text message-based services (the “Messaging Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.

Itani Dental San Francisco will allow several different opportunities, such as entering a phone number on a form, to opt-in to SMS services. When you sign up for our Messaging Service, you agree to receive the following type(s) of SMS from us:

• Appointment reminders and scheduling
• Follow-up care
• Billing updates
• Marketing

You can cancel the Messaging Service at any time. Just text “STOP” to unsubscribe. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or reply “START”, and we will start sending SMS messages to you again. If at any time you forget what keywords are supported, just text “HELP”. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our Service as well as how to unsubscribe.

As always, message and data rates may apply for any messages sent to you from us and to us from you, and Itani Dental San Francisco is not liable for the cost of any such messages. Frequency of messages may vary. Carriers are not liable for delayed or undelivered messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the Messaging Service, you can send an email to addie@itanidental.com.

You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Messaging Service, and you agree that Itani Dental San Francisco will not be liable to you if this occurs.

You understand that you are not required to consent to the Service to receive any other services from Itani Dental San Francisco.

By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Messaging Service, you authorize Itani Dental San Francisco to contact you by text message at your mobile phone number using an automatic telephone dialing system or device, or any other computer-assisted technology as applicable.

If you have any questions regarding privacy, please read our Privacy Policy.